Privacy Policy
Last Updated: 5 June 2026
Introduction
Safaris & Expeditions (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://safarisandexpeditions.com (“Website”), make enquiries, submit forms, purchase products or services, or otherwise interact with us.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Safaris & Expeditions
Website: https://safarisandexpeditions.com
Email: info @ safarisandexpeditions.com
Postal Address: Calle Alberes 18, 08017 Barcelona, Spain
For the purposes of applicable data protection laws, Safaris & Expeditions is the data controller responsible for your personal information.
Information We Collect
We may collect and process the following categories of personal information:
Information You Provide Directly
When you contact us, complete forms, subscribe to newsletters, request information, or make bookings or purchases, we may collect:
- Name
- Email address
- Telephone number
- Postal address
- Travel preferences and enquiry details
- Billing information
- Booking information
- Any information voluntarily provided in messages or forms
Information Collected Automatically
When you browse our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
- Website usage statistics
Transaction Information
If purchases or bookings are made through our Website, we may collect information relating to:
- Products or services purchased
- Transaction details
- Billing information
- Order history
Payment card information is securely processed by Stripe and other authorised payment providers where applicable. Payment card details are not stored on our servers.
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide travel information and services
- Process bookings and purchases
- Manage customer relationships
- Send marketing communications where consent has been given
- Improve our Website and user experience
- Analyse Website performance and visitor behaviour
- Comply with legal obligations
- Prevent fraud and maintain Website security
HubSpot CRM and Forms
We use HubSpot CRM and embedded HubSpot forms to manage customer enquiries, communications, and marketing activities.
When you submit a form on our Website, the information you provide may be stored and processed within HubSpot’s systems.
HubSpot may collect:
- Contact information
- Form submissions
- Website interaction data
- Marketing preferences
- Communication history
This information helps us manage enquiries, provide customer support, and send relevant communications where permitted.
For more information, please review HubSpot’s privacy information at:
https://www.hubspot.com/privacy-policy
WooCommerce
Our Website uses WooCommerce to facilitate bookings, purchases, and customer account management.
WooCommerce may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order information
- Account details
This information is necessary to process transactions, fulfil orders, provide customer support, and comply with legal and accounting requirements.
Stripe Payment Processing
We use Stripe to securely process card payments, although this is not handled online.
When you make a payment, certain personal and transaction information may be collected and processed by Stripe, including:
- Name
- Email address
- Billing address
- Payment amount
- Payment card details
- IP address
- Device and fraud-prevention information
Payment card information is transmitted directly to Stripe through secure encryption and is not stored on our servers.
Stripe processes personal information for purposes including:
- Payment processing
- Fraud detection and prevention
- Regulatory compliance
- Transaction security
- Financial reporting obligations
Stripe acts as an independent data controller for certain aspects of payment processing and may process data in accordance with its own privacy policies and legal obligations.
For more information, please review Stripe’s Privacy Policy:
Cookies and Similar Technologies
We use cookies and similar technologies to improve functionality, analyse Website usage, and personalise content.
Our Website uses CookieYes to manage cookie consent preferences and provide visitors with control over non-essential cookies.
Cookies may include:
Essential Cookies
Required for Website operation and security.
Examples include:
- Session management
- Shopping cart functionality
- Security features
- Cookie consent preferences
Analytics Cookies
Used to understand how visitors interact with our Website.
These cookies may collect:
- Page views
- Navigation behaviour
- Device information
- General location information
Marketing Cookies
Used to measure marketing effectiveness and provide relevant communications where permitted.
Functional Cookies
Used to remember user preferences and improve Website functionality.
You can manage cookie preferences through our cookie consent banner or your browser settings.
Google Maps
Our Website may use Google Maps to display locations, offices, destinations, or travel-related information.
When Google Maps is loaded, Google may collect information including:
- IP address
- Device information
- Usage data
- Location information (subject to your device settings)
Use of Google Maps is subject to Google’s Privacy Policy:
https://policies.google.com/privacy
Analytics and Website Performance
We may use analytics tools to understand Website performance and visitor behaviour.
These tools may collect information such as:
- Pages viewed
- User interactions
- Device information
- Geographic region
- Referral sources
Analytics data is generally aggregated and used to improve Website performance and user experience.
Website Caching and Performance
Our Website uses Breeze caching technology to improve page loading speed and Website performance.
Breeze may temporarily store technical information necessary for Website functionality and optimisation. This information is not used to personally identify visitors.
Search Engine Optimisation
We use Yoast SEO to improve the visibility and structure of our Website.
Yoast SEO itself does not collect personal information from visitors beyond standard WordPress functionality, but it may generate metadata and structured information used by search engines.
Legal Basis for Processing (GDPR)
Where GDPR or similar laws apply, we process personal information based on one or more of the following legal grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
Where processing is based on consent, you may withdraw that consent at any time.
Marketing Communications
We may send marketing communications regarding:
- Travel opportunities
- Tours and safari packages
- Promotions and special offers
- Company news and updates
You will only receive marketing communications where:
- You have provided consent; or
- We are otherwise legally permitted to contact you.
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
Sharing Your Information
We may share personal information with trusted service providers that help operate our business and Website, including:
- Hosting providers
- HubSpot
- Stripe
- Payment processors
- Website maintenance providers
- Analytics providers
- Marketing service providers
- Legal, accounting, or regulatory advisors
We require third parties to protect personal information and process it only for authorised purposes.
We do not sell personal information to third parties.
International Data Transfers
Some of our service providers may process personal information outside your country of residence.
Where international transfers occur, we take appropriate measures to ensure personal information receives an adequate level of protection, including the use of approved contractual safeguards where required.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfil contractual obligations
- Meet legal requirements
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable legal obligations.
Security
We implement appropriate technical and organisational measures to protect personal information from:
- Unauthorised access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the details below.
Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
Children’s Privacy
Our Website is not directed at children under the age of 16, and we do not knowingly collect personal information from children without appropriate parental consent where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or our business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Safaris & Expeditions
Website: https://safarisandexpeditions.com
Email: info @ safarisandexpeditions.com
Address: Calle Alberes 18, 08017 Barcelona, Spain
Telephone: +34-934069849